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Your privacy is important to We Know Hotels (“We Know Hotels”, “WKH”, “We”, “Us” and Our”). We Know Hotels takes your privacy very seriously and has adopted this Privacy Policy to ensure that personal information in our control is protected.




Although information is important for our capacity to offer great service, our most valuable asset is the trust of our clients. Our top priority is to protect our clients’ information. This privacy policy describes how we collect and use the personal information you provide.




We collect your personal information in order to operate our business on your behalf as an agency. We use this information to communicate with you, complete your reservation or booking, update itinerary details, contact hotels on your behalf regarding your stay, keep you updated on our services, improve our websites and marketing efforts, and customize our offerings to your preferences.


If you make a reservation for another person, we ask that you get their consent before giving us their information as the reservation will be associated with them.




Like any other website, We Know Hotels uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.




Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads




Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.




In order to serve you better, We Know Hotels may utilize third-party services to send out information about our offerings. Although our marketing may utilize third parties services, all information remains in our possession and is only accessible to We Know Hotels. Our marketing lists are kept strictly confidential. If at any time you would like to be taken from our mailing lists, kindly write to us.




We require specific personal information, such as your name, residence address, phone number, email address, credit card number, and billing address, as well as any additional information that the hotel may require in order to book hotels through our service.




You can refuse to consent to our collection, use, or disclosure of your personal information, and you can withdraw your permission at any time in the future by providing us with reasonable notice, subject to legal and contractual limitations. We might not be able to provide you with some products, services, or information that could be valuable to you if you refuse or withdraw your consent.


You have the option of providing We Know Hotels personally identifiable information or not. You can still explore our sites without providing the personally identifiable information we ask for, but you might not be able to take advantage of all the services, options and offers. We Know Hotels may get in touch with you in relation to any business relationship you decide to have with us.




We will only gather and use personal information that is required for the purposes we have told you about, including without limitation the ones listed above, and we will only do so in a fair and legal manner. Although you will be the primary source for the personal information we gather, we may also obtain it from outside sources.




With security measures adequate to the sensitivity of the information, we guard against loss or theft, unauthorized access, disclosure, copying, use, or modification of personal information. Depending on the sensitivity, volume, distribution, format, and storage technique of the information, different protections are used by us. To protect your personal information, we employ a range of security methods and practices.


Your personal information will only be accessible by authorized personnel and business partners who are trained in how to handle customer information. We shall follow our standard disciplinary procedure for any employees or contractors that violate our privacy policy.


Even though we cannot be held liable for any theft, misuse, unauthorized disclosure, loss, modification, or destruction of data by a third party, we take reasonable efforts to avoid such unfortunate situations. Only the information needed to complete the reservation is shared by us with the hotel and our reservation system partner. We encourage you to review the privacy policies of these Third Party Suppliers because they may differ considerably from ours. We disclaim all liability in the event that such a third party violates or fails to comply with any privacy laws.


Legal Disclaimer


We reserve the right to disclose your personally identifiable information when required by law, when we have a good faith belief that disclosing the information is necessary to protect our rights, to protect your safety or the safety of others, to comply with a court order or legal process served on our website, to investigate fraud, or in response to a government request.


If We Know Hotels is involved in a merger, acquisition, or sale of its assets, you will receive a notification through email and/or a notice on our website of any change in ownership or uses of your personally identifiable information, as well as options you may have regarding your personally identifiable information.




We only keep personal data as long as it’s necessary. Depending on the reason for collection, different amounts of personal data are kept for different amounts of time. This period might continue after your relationship with us ends, in order to have enough information to address any problems that might come up later. We have procedures in place to dispose of, erase, delete, or convert your information to an anonymous form when it is no longer required.




We’ll make an effort to maintain accurate, current, and comprehensive client files. Except where prohibited by law, we will let consumers know how and where to conveniently access their account information, as well as how to report any problems, which we’ll fix right away.




If you have any questions regarding the information we have in your file or about our information practices, please contact our privacy officer at the address listed below. You must be specific about the information you are interested in obtaining in order to access certain information we have on file for you. If you believe any of our information is wrong, we’ll look into it and make any necessary corrections.


All requests and notification to We Know Hotels must be made in writing. When you write, please be sure to include your:


Phone number


If you are requesting information, specify what information you are interested in. If you are writing to exercise your opt-out rights, specify whether you are opting out from our marketing lists and/or our sharing information with affiliates.


For all questions and request regarding our privacy policy, please write to:


We Know Hotels Privacy Officer
1449 37th Street Suite 607
Brooklyn NY, 11218[/vc_column_text][/vc_column][/vc_row]